City of Quincy
  • 06-Nov-2019 to 20-Nov-2019 (CST)
  • Transit
  • Quincy, IL, USA
  • $30,000 - $35,000
  • Full Time

POSITION SUMMARY: 

This position is primarily responsible for scheduling and coordinating vehicles for passenger trips for senior and disabled citizens.

 PRIMARY JOB DUTIES:

  • Answers phone and schedules transportation for senior and disabled citizens; ensures timely arrival to their destination; distributes schedules to the answering service as needed.
  • Schedules transports in a manner that best utilizes senior vans and paratransit buses daily.
  • Answers passenger questions regarding fixed route transportation, route changes, and passenger complaints.
  • Monitors transit frequency to inform mechanics of bus breakdowns and issues.
  • Sends appropriate paperwork to residents for application under the Americans with Disabilities Act (ADA).
  • Maintains records of eligible residents whom we are not able to serve inside a designated time frame.
  • Answers calls from medical providers and personal providers; dispatches drivers to pick up passengers when necessary. Makes necessary changes to the schedule to get passengers picked up in the timeliest fashion.
  • Completes, duplicates, and distributes weekly driver schedules for all drivers.
  • Performs other duties as assigned by the Director of Operations.                                    

SECONDARY (BACK UP) JOB DUTIES:

  • Completes daily ridership records that include bus fares, bus pass sales, tokens received, and mileage; totals and prepares bank deposits.
  • Compiles daily paratransit charges and sends monthly invoices to social agencies.
  • Tracks and processes Illinois Medicaid billing.
  • Types letters, memorandums, and various forms for department director.
  • Completes, duplicates, and distributes weekly driver schedules for all drivers.
  • Distributes monthly bus passes to area vendors.

RESIDENCY REQUIREMENT:

Employees shall reside within the boundaries of Adams County, Illinois within six months of the effective date of employment by the City of Quincy.

City of Quincy
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